How Can We Help You?

If your QR code isn't scanning properly, try these solutions:

• Ensure the QR code is printed or displayed clearly without distortion
• Check that there's good lighting when scanning
• Try increasing the size of the QR code (minimum 2cm x 2cm for print)
• Ensure sufficient white space around the QR code (at least 4 quiet zone modules)
• Verify the content length isn't too long (max 2,953 characters)

If you're having trouble downloading your QR code:

• Check that pop-ups are allowed in your browser settings
• Try using a different browser (Chrome, Firefox, Safari, or Edge)
• Ensure you've entered valid content before downloading
• Check your browser's download folder for the file
• Clear your browser cache and try again

If you're seeing validation errors when entering content:

• URLs: Must start with http:// or https://
• Emails: Must be a valid email format (user@domain.com)
• Phone: Use international format with country code (+1234567890)
• Wi-Fi: Follow format WIFI:S:NetworkName;T:WPA;P:Password;;
• V-Card: Must include BEGIN:VCARD and END:VCARD tags

For best quality results:

• Download the PNG file at 512x512px (high resolution)
• Don't resize the image smaller than 256x256px
• For print, use vector format or scale proportionally
• Maintain the white background for best scanning
• Don't compress the image excessively